How soon can I get kegs?

This largely depends on available inventory and how many kegs you’re ordering. We ask for a lead time of at least one week, but once we receive your digital order we will get back to you with specifics and a more accurate time frame.

How do I get my new kegs?

All kegs are released through our online app. The link is at the top right of the website. Kegs are available for pickup or delivery. Pickups are available at all Distribution Partner centers. Please review specific details below for your Distribution Partner. Delivery options are also available through any distributor of your choice. To get an exact price for Distributor delivery, please contact them directly for a quote and delivery time.

Do the kegs need to be washed prior to use?

Yes, kegs must be cleaned before the first use and upon receipt at your brewery. All our Kegs are brand new or have been returned from another customer and have not been cleaned.

Where do the kegs come from?

Our kegs are supplied by NDL Keg. The kegs are manufactured according to industry-leading standards for quality and materials, using AISI 304 stainless steel. Our kegs are 100% beverage safe, easy to stack and are fully pressurized and passivated before shipping. All our kegs include certified MicroMatic D-style spears. The weld points are made of the highest quality specifications to ensure that they are as strong as possible. Full specifications are available upon request.

Do you have Keg Tracking?

We use a barcode scanning system across all Distribution Partners, developed by Keg Shoe. Kegs are scanned each time they move through one of our Distribution Partner centers. The kegs are scanned before they are delivered to you, and when they are returned to a Distribution Partner.

Our system integrates with Kegshoe’s keg tracking software upon request to Kegshoe. You can use our barcodes with their system if you wish to set up an account with Kegshoe.

What if we lose a keg or one goes missing?

Kegshare participants are liable for all kegs within their fleet, and participants must return all kegs to the program in good working order. If a keg is lost or missing, the steps for resolution are:

1) Alert us of missing keg inventory and any details regarding the missing unit.
2) The keg will be removed from your fleet and you will be charged a lost keg fee.

I have some Kegshare kegs, but I need more! Can I increase my fleet?

Absolutely. Increasing your fleet is even easier than signing up initially. Make an order above and we’ll start working on your kegs right away.

Can I brand my kegs? Do I get the exact same kegs back every time?

All the kegs you rent are part of a shared pool. Kegshare kegs are treated as global, shared resources that are assigned and distributed to our various partners. We handle all of the administration on the back end to ensure that everyone has total access to their personal fleet of kegs with all of the benefits of a substantially larger fleet. Because kegs are shared, we ask that you don’t apply any permanent branding to kegs. To identify your kegs, please use keg collars.

Can I buy the kegs at any time?

Kegshare does not sell kegs; we are a rental company that provides access to kegs in our fleet. This gives you ease of keg use without all the complications of ownership. However, if you are looking to buy kegs outright, we are partnered with NDL Keg for the direct purchase of kegs. Please contact us for details or quotes.

How do Surge Kegs work? 

If you find that you need extra kegs during busy seasons, we can increase your fleet size on a temporary basis. You are billed for these surge kegs for a minimum of 3 months. Billing for surge kegs cease when you have returned those kegs back to a distributor and you have informed us that you no longer require them.

*This service is dependent on inventory levels. 

What do I do with kegs I don’t need?

You may store your empty kegs at any of our distribution centres for any amount of time, where they will be available for you to draw upon as needed. Fees will still apply, but there is no charge for storage. If you wish to permanently downsize your fleet, please see the relevant FAQ for more details.

Can I Size Exchange my kegs? (ie: 19.5L changed to 50L)

As market trends change, along with customer needs, you may find that you need less kegs of one size and more of another. As such, there are options to sell your tokens and use the credit or cash to purchase tokens of a different size. Please contact us for more information.

What is…

Token

A digital representation of a right to access and use one keg from Kegshare’s national fleet of kegs. Your tokens are used to keep track of how many kegs you are actively using and how many you can still claim. Having a Token is better than owning a keg; if you buy a keg and something happens to it, you’re stuck with that. With a Token however, you always have access to a fully functional keg, ready to go when you are.

Service

In addition to simply getting a keg, you also get access to features and benefits provided by Kegshare to help you manage your kegs and the logistics surrounding them. The software we use, our operational structure, our logistics chain across the country, and all of the features and benefits we provide are referred to as the Kegshare Service.

Network

We are a software-powered company. We use an online order and invoicing system for placing and managing your orders. We provide a web-based dashboard which reports your Token information and other valuable data metrics to you. We use an app to manage the distribution and tracking of kegs and Tokens. Everything is powered by a robust software. All of this is collectively referred to as the Kegshare Network.

Distribution Partner

We have made partnerships with various warehouses across the country to handle all of our logistics and distribution, and we refer to them rather creatively as our Distribution Partners. We’ve strategically chosen warehouses and distributors who are already main players in the craft beverage industry, focusing on companies who are already moving in the market your product is in, visiting your customers, and very likely handling your product. There are powerful efficiencies to be had by working with them.

Surge Kegs

If you need to scale up your available kegs for a busy quarter or a special collaboration brew, we’ve got your back. Rather than making 3, 5 or 10 year commitment to rent more kegs, you can instead rent them on a short-term basis. Surge kegs are provided for a minimum of 3 months, and are then yours on a month-to-month basis for as long as you need them.

Scan Fees

When kegs move through our logistics network, we digitally scan a unique barcode on each keg whenever a keg is released to you or a keg is returned to a distribution partner. We use these scans to bill for the associated labour behind each movement, and you get the added benefit of getting an update of your keg. There are two associated scans, Release Scans and Return Scans.

Release Scans

This happens when you use Tokens to claim kegs at a Distribution Partner. This covers any material handling costs Distribution Partners would charge to pick and prep your order for pickup or delivery.

Return Scans

Our distribution partners will pick up any Kegshare kegs they come across while they make deliveries to licensees. This covers the cost of a Distribution Partner picking up an empty keg in use by you, bringing it back to the warehouse, and removing any garbage or refuse from the keg.

Repositioning Fee

One of the great benefits of the Kegshare program is the ability to return a keg to any Distribution Partner. This fee covers the cost of shipping the keg back to where it was originally released, but more importantly it allows you to reclaim your Token for a new keg immediately at your home location rather than waiting for the original keg to physically ship back before you have access to it.

Lost Kegs

Once Kegshare releases kegs to you, we have no visibility into what you do with it. Many of our members self-distribute their kegs, or use them internally in their own tasting room. For this reason, we don’t know when a keg is or isn’t “lost”. When reviewing the kegs in use by you on your Dashboard, if you feel a keg hasn’t been seen in some time, you can declare it as lost to us. You then have two options: 1), you can pay to replace the keg in full, taking the keg off your account and restoring your Token, or 2) you can do nothing, and wait to see if it comes back.

Damage

We are responsible for all maintenance on kegs. We take our best efforts to make sure that all kegs we deliver are fully functional and in tip-top shape. If you receive a keg that is anything less than that, send it back to us and we’ll get you a new one. We don’t allow our Members to do any keg repairs; just send it home and we’ll replace it. We also hold all liability and pay all costs for such maintenance and we eat the cost of damaged or destroyed kegs, unless such damage is determined to be from gross negligence or violation of our Terms.

British Columbia

How do I get my new kegs?

BRITISH COLUMBIA

Containerworld Vancouver
#40 – 8385 Fraser Street, Vancouver, BC, V5X 2X8

Containerworld West Kelowna
#105 – 2677 Kyle Road, West Kelowna, BC, V1Z 2N1

Containerworld Victoria
2855 Quesnel Street, Victoria, BC V8T 4K2

Drink Distribution
836 Devonshire Rd, Victoria, BC V9A 4T4

Good Hustle
570 Sherling Pl #2130, Port Coquitlam, BC V3B 0J6

Delivery options are also available from Containerworld. To get an exact price for Distributor delivery, please contact us for a quote and delivery time.

Do the kegs need to be washed prior to use?

Yes, kegs must be cleaned before the first use and upon receipt at your brewery. All our Kegs are brand new or returned and have not been cleaned.

Can you wash and clean our kegs?

We do not currently offer keg cleaning services.

Token (Keg) Return requests and keg delivery process.

Containerworld now requests 2 business days notice for Kegshare keg orders.

ie. An order & shipment for Wednesday would need to be booked by 2pm on Monday.

An order for Tuesday shipment will need to be booked by 2pm on Friday.

Secondly, the process for requesting Kegshare empties has changed, and you can now log into your Kegshare dashboard to have your kegs released. Once you submit the request you will receive a confirmation email, with the date of delivery. If you have a specific delivery date, delivery address, or want to pick up your kegs, please let us know in the notes.

I’m a Containerworld customer. What are the benefits of Kegshare?

As part of their outstanding service, Containerworld delivery and logistics includes the pick up of empty Kegshare kegs from licensees within Containerworld’s delivery boundaries, free of charge. You will also get free empty keg storage up to 30 days (additional 30 days is charged) The typical cost for empty keg storage is $3/ per keg. If you have 100 Kegs in empty storage a month that is a savings of $300/month.

We are looking for distribution services. Can you provide this?

Containerworld offers a full range of distribution and storage services, but this is independent from Keg Share. To get set up with Containerworld for distribution and logistics, please contact them here or by phone at 604-276-1300.

Connect Logistics – Alberta

How do I get my new kegs?

ALBERTA

Connect Logistics
50 Corriveau Avenue St. Albert, Alberta, Canada T8N 3T5

Delivery options are also available. To get an exact price for Distributor delivery, please contact us for a quote and delivery time.

Do the kegs need to be washed prior to use?

Yes, kegs must be cleaned before the first use and upon receipt at your brewery. All our Kegs are brand new or returned and have not been cleaned. If you wish to receive clean kegs this is an extra charge and service we provide details below.

Can you wash and clean our kegs?

We do not currently offer keg cleaning services.

Empty Keg Return requests and Delivery with Connect Logistics

Connect now requests 5 business days notice for Kegshare keg deliveries. Pickups can be ready in 2 business days. Please note that connect only prepares full pallets of kegs.

Please request kegs in multiples of:

20 for 19.5L kegs

16 for 30L kegs

8 for 50L kegs

What are the Benefits of Kegshare & Connect Logistics?

Working together to increase the Kegshare fleet in Alberta we are able to reduce logistical costs related to empty kegs storage. This is a sustainable cost to small breweries as empty kegs take the time to collect up in the Distribution partners warehouse. Empty Keg Storage is paid for by Keg Share. The typical cost is $4/per month per keg. If you have 100 Kegs in empty Keg Storage that is a saving of over $400/month.

District Brewing Co – Saskatchewan

How do I get my new kegs?

SASKATCHEWAN

District Brewing Co.
1555 8th Avenue, Regina, SK, S4R 1E6

Delivery options are also available from District Brewing. To get an exact price for Distributor delivery, please contact us for a quote and delivery time.

Do the kegs need to be washed prior to use?

Yes, kegs must be cleaned before the first use and upon receipt at your brewery. All our Kegs are brand new or returned and have not been cleaned.

Can you wash and clean our kegs?

We do not currently offer keg cleaning services.

I’m a District Brewing Co customer. What are the benefits of Kegshare?

As part of their outstanding service, District Brewing Co includes the pick up of empty Kegshare kegs from licensees within District Brewing Co’s delivery boundaries, free of charge. You will also get free empty keg storage of all Kegshare kegs (your own branded empties still incur storage fees). The typical cost for empty keg storage is roughly $3/ per keg. If you have 100 Kegs in empty storage a month that is a savings of $300/month.

We are looking for distribution services. Can you provide this?

District Brewing Co offers a full range of distribution and storage services, but this is independent from Kegshare.

To get set up with District Brewing Co for distribution and logistics, please contact them here or by phone at 306-988-4498.

WETT – Manitoba

How do I get my new kegs?

WINNIPEG

WETT Sales & Distribution
1835 Sargent Ave, Winnipeg, MB R3H 0E2

Delivery options are also available from WETT. To get an exact price for Distributor delivery, please contact us for a quote and delivery time.

Do the kegs need to be washed prior to use?

Yes, kegs must be cleaned before the first use and upon receipt at your brewery. All our Kegs are brand new or returned and have not been cleaned.

Can you wash and clean our kegs?

We do not currently offer keg cleaning services.

I’m a WETT customer. What are the benefits of Kegshare?

As part of their outstanding service, WETT delivery and logistics includes the pick up of empty Kegshare kegs from licensees within WETT’s delivery boundaries, free of charge. You will also get free empty keg storage of all Kegshare kegs (your own branded empties still incur storage fees). The typical cost for empty keg storage is roughly $3/ per keg. If you have 100 Kegs in empty storage a month that is a savings of $300/month.

We are looking for distribution services. Can you provide this?

WETT offers a full range of distribution and storage services, but this is independent from Kegshare.

To get set up with Willow Park for distribution and logistics, please contact them here or by phone at 204-832-8893.

Ontario

How do I get my new kegs?

PICK UP:

TNG

6 Curity Ave, Toronto, On M4B 3L8

TIMAX

2844 Bristol Cir, Oakville, ON L6H 6G4

LAKE OF BAYS

685 Ecclestone Drive, Bracebridge, ON P1L 1X1

CALABOGIE

105 Schneider Rd. Unit 130, Kanata, ON K2K 1Y3

BROADHEAD

1680 Vimont Ct. Unit 106, Orléans, ON K4A 3M3

Delivery options are also available from TNG, TIMAX and CALABOGIE. To get an exact price for Distributor delivery, please contact us for a quote and delivery time.

Do the kegs need to be washed prior to use?

Yes, kegs must be cleaned before the first use and upon receipt at your brewery. All our Kegs are brand new or returned and have not been cleaned.

Can you wash and clean our kegs?

We do not currently offer keg cleaning services in Ontario.

I’m a customer of one of Kegshare’s Distribution Partners. What are the benefits of Kegshare?

As part of their outstanding service, TNG delivery and logistics includes the pick up of empty Kegshare kegs from licensees within TNG’s delivery boundaries, free of charge. You will also get free empty keg storage of all Kegshare kegs (your own branded empties still incur storage fees). The typical cost for empty keg storage is roughly $3/ per keg. If you have 100 Kegs in empty storage a month that is a savings of $300/month.

We are looking for distribution services. Can you provide this?

Kegshare works with many Distributors and Logistic companies across Canada and can help connect you with the right people to solve your distribution needs. Please contact us for more information.